Vietnam, Cambodia & Laos · Tailor-made & FIT Every itinerary here is a starting point

See the starting points
The reshape

The route you send is not the route they travel

One published seven-day Vietnam itinerary and three briefs an agent might really send. Pick the one that sounds like your client.

Base itinerary Vintage Vietnam · 7 days Hanoi · Halong Bay · Da Nang · Hoi An · Ho Chi Minh City
A couple with their arms spread on the sun deck of a Halong Bay cruise boat, limestone karsts behind them

Client brief

“Two of us, first time in Asia, celebrating an anniversary. We don’t want to feel rushed.”

The published route already works for them. The changes add comfort and one or two special moments. The map stays the same.

How we reshape it

  • Hanoi
  • Halong Bay (upgraded)
  • Da Nang
  • Hoi An (upgraded)
  • Ho Chi Minh City

Five stops · 7 nights · route unchanged

  • Nights7 → 7Unchanged at seven. The route is already paced for a first visit.
  • HotelsCategory upMoved up a category, and a room with a view where the property has one worth paying for.
  • Halong BayCabin upgradeA higher cabin class on the overnight cruise rather than a different vessel.
  • AddedSpecial momentsAn evening lantern boat in Hoi An, and a private table for the anniversary dinner.
  • GuidingPrivatePrivate throughout. For a couple, a shared coach quickly spoils the mood.
A family of three sitting together in a painted basket boat at the coconut village in Hoi An, Vietnam

Client brief

“Four of us, children are six and eleven. Same highlights, but the driving days worry me.”

This brief most often needs the route itself changed, not just the hotels. Long transfers spoil a family trip, so we remove them first.

How we reshape it

  • Hanoi
  • Halong Bay
  • Da Nang
  • Hoi An
  • Ho Chi Minh City

Five stops · 8 nights

  • Nights7 → 8Eight. One extra night removes the longest road day.
  • RoomsConnectingConnecting or family rooms, confirmed with the property, not just requested.
  • Swapped2 activitiesThe longer walking tours become a basket-boat ride and a hands-on cooking class.
  • PaceEasedLater starts, and free afternoons by the hotel pool on the two hottest days.
  • MealsBriefed aheadRestaurants briefed in advance on children’s portions and any dietary requirement.
A returning travelling party waving from a stone viewing terrace above the Vietnamese coast

Client brief

“They’ve done Hanoi and Halong. They want somewhere they haven’t been, same length of trip.”

Here the base itinerary is only a frame. Half of it comes out. We rebuild the trip around the parts of the country that suit a second visit.

How we reshape it

  • Hanoi
  • Halong Bay (dropped)
  • Ninh Binh (added)
  • The northern valleys (added)
  • Da Nang
  • Hoi An
  • Ho Chi Minh City

One stop out, two in · still 7 nights

  • Dropped2 removedThe Hanoi city tour and the standard Halong overnight. They have done both already.
  • Added+2 nightsTwo nights in Ninh Binh and the northern valleys, which most first trips never reach.
  • Nights7 → 7Still seven. Same length, new content.
  • GuidingSpecialistA guide who goes deeper than the main history, briefed on what they saw last time.
  • RoutingInternal flightsInternal flights instead of driving, to fit the extra region into the same week.

These three show how we read a brief. They are not a menu. Every quote is built on the real dates, party and budget you send. We confirm the hotels, vehicle and guiding in writing with it.

Every dial you can turn

What is actually changeable

Agents ask this before they ask about price, because it decides whether the enquiry is worth working on at all.

  1. 01 Hotel category Three-star to five-star, or a named property you already sell. Mixed categories across one trip are normal.
  2. 02 Length and pace Nights added or removed, long drives broken up, and start times moved to suit the party.
  3. 03 Private or seat-in-coach Private vehicle and guide throughout, shared where it makes better sense, or a mix by day.
  4. 04 Routing Different arrival and departure cities, internal flights instead of road, or a second country added.
  5. 05 Guide language Licensed local guides, with the language confirmed per city at the time of quoting.
  6. 06 Meals and diet Indian, Jain, vegetarian and allergy requirements confirmed with each restaurant in writing.
  7. 07 Rooms Twin, double, triple, connecting or family rooms, confirmed with the property, not assumed.
  8. 08 Experiences Cooking classes, cruise cabin class, spa or tailoring in Hoi An, added or dropped for each client.
The terms, up front

And what does not move

The numbers an agent normally has to ask for, published instead.

16 Maximum party size A FIT programme is quoted for up to sixteen passengers. Beyond that, it becomes a group departure, costed per passenger band.
By property Single supplement Set by the hotel, not by us, so it changes with the property and the season. We state the figure with the quote.
Available Seat-in-coach tours Shared departures can replace private touring on any day that suits the client, for the whole trip or one day at a time.
Child policy: charged as a percentage of the adult rate on the same trip
Age at travelSleeping arrangementCharged at
Infant under 3 Sharing a room with parents Free
Child 4–6 under 1.0 m Sharing a room with parents, no extra bed 50%
Child 7–11 under 1.4 m Sharing a room with parents, no extra bed 65%
Child 7–11 under 1.4 m Sharing a room with parents, with an extra bed 75%

Ages and heights are taken on the date of travel. Each child is shown on their own line of the quote at the rate above. You do not need to work anything out from a total.

How a quote works

Four steps, usually one business day

What happens between sending a brief and receiving a net rate you can mark up.

01

The brief

Dates, party, hotel category and roughly what the client wants out of the trip. A paragraph is enough to start.

02

The route

We plan the days around the pace and the driving. Then we name the hotels and guiding, so you can see what you are pricing.

03

The net rate

Costed per person for that party, ready to mark up. Confidential, and yours to brand as your own.

04

The revisions

Clients change their minds. Come back as many times as you need. Re-costing a changed route is our job, not a favour.

You are in the right place if

The party travels on its own terms

A couple, a family, a few friends or a small private group. Their trip is built around them, not around a departure date. They get a private vehicle and guide, and a route made only for them.

Go here instead if

The party runs past sixteen

Sixteen passengers is the limit for a FIT quote. From around ten, the costing already changes. The vehicle, guide and fixed costs are shared across the group, so we quote per passenger band, not per party. Send the number and we will tell you which way prices better.

Group Tours & Series Departures →
FAQ

Tailor-made questions, answered

How quickly do you turn around a tailor-made quote?

Standard FIT quotes come back within one business day. A long multi-country route, or one that needs hotels held over a peak date, can take longer. If it will, we tell you on the day you send the brief. We do not let it go quiet.

What party size do you quote for a tailor-made trip?

From one traveller up to a maximum of sixteen. There is no minimum. Within that range, party size only changes the per-person cost. In a smaller party, the private vehicle and guide are shared by fewer people. From around ten passengers, a group programme often prices better. Above sixteen, it has to be a group programme. Send us the number and we will tell you how we would cost it.

How are children charged on a tailor-made trip?

Infants under three sharing a room with their parents travel free of charge. A child aged four to six and under 1.0 m is charged at 50 per cent of the adult rate. This applies when sharing the room without an extra bed. A child aged seven to eleven and under 1.4 m is charged at 65 per cent without an extra bed. With an extra bed, the charge is 75 per cent. Ages and heights are taken on the date of travel, and each child appears on its own line of the quote.

Is there a single supplement, and how much is it?

Yes, when a traveller has a room on their own. The hotel sets the amount, not us. So it changes with the hotel category and the season, and it is not a flat figure across the trip. We state it with the quote and do not include it in the per-person rate.

Can we change the itinerary after you have quoted it?

Yes, as often as the client needs. Re-costing a changed route is normal work for a FIT quote, not an exception. We only ask that you confirm the final version in writing before we hold hotels. That way, what is booked and what is priced stay the same.

Are the published itineraries fixed, or can we start from scratch?

Either. The ten routes on this page give you something to send a client in the same hour they ask. But most confirmed trips end up quite different from the published version. A blank brief (dates, party, budget, interests) is just as welcome.

Do you quote private guiding, or seat-in-coach?

Both, and often mixed within one trip. We use private guiding for the days that matter and shared touring for a simple transfer or a standard half-day. The quote shows which one we have assumed on each day. You can see exactly what the price difference pays for.

Can one tailor-made trip cover Vietnam, Cambodia and Laos?

Yes, on a single contract. We have in-house operations teams in all three countries. A trip that crosses a border keeps one coordinator and one point of accountability. It is not handed to a separate local supplier partway through.

Send the brief, not the booking

Dates, party and a sentence about what the client wants. We will come back with a route and a net per-person rate you can brand as your own.

1 dayTypical quote turnaround
3Countries on one contract
10Routes ready to brand